BetAmerica Self-Service Center

If you can’t find the answer to your query below please refer to our Contact Us page for details on how to contact a member of our dedicated, U.S. based, customer care center.

General

About BetAmerica

BetAmerica.com is an online wagering service of Lien Games Racing LLC, a North Dakota company which holds a Service Providers license from the North Dakota Racing Commission. This service is provided in association with a North Dakota charity licensed to conduct account wagering by the North Dakota Racing Commission.

All BetAmerica.com wagers are securely commingled into host track betting pools and all winning wagers are paid at full track odds.

Members have access to instantaneous wagering and bet verification, free live streaming video, and current track odds. We also offer a daily fantasy sports product on most major leagues through the Sports Lobby.

Signing up for an account with BetAmerica is a quick, simple and free process which is typically completed in less than two minutes.

Visit our single registration page which will guide you through the steps needed.

Once you have opened your account you are eligible to receive a 100% bonus on your first deposit.

Yes, all personal account information is strictly confidential.

BetAmerica is legal, safe, and secure.

Under the regulations of our State Racing Commission in the United States, we are required to collect your name, social security number, email and residential information as part of a process to verify age and address of our members, in order to protect against underage wagering.

While we understand some member’s hesitation in providing this information, let us assure you we are licensed and regulated to conduct Internet wagering by the North Dakota Racing Commission.

Click here to see a copy of our license.

BetAmerica is legal, safe, and secure. We are U.S.-based, U.S.-licensed, and U.S.-regulated.

There are none!

We have never charged for video or to sign up.

Many of our competitors have chosen sliding membership levels, but we want everyone to have access to our entire site. So whether you wager a little or a lot, all the services we offer are FREE!

The quickest way to receive customer support is by using our live chat service which can be found in the sidebar of this page or on many pages at BetAmerica.com.

You can also email us: help@betamerica.com or call 866-607-7929.

We do answer questions via Facebook message and Twitter, but all account-related customer issues can only be handled by Player Services.

BetAmerica is accessible through all laptops, desktops, tablets and mobiles!

While every effort is made to support all browser types there are unfortunately some older versions which we are no longer able to support.  If you are on a desktop or a laptop please visit our System Requirements page to check what browser you are currently using.

If you are on a mobile or tablet device our responsive website will offer you the most optimized experience.

If you are on an iPhone we highly recommend downloading the BetAmerica App.

To open a BetAmerica account, you must be 18 years of age or older.

Residents of Alabama must be 19 or older.  Texas customers must be 21 or older.

We electronically verify the date of birth of all new accounts.

BetAmerica is part of Lien Games Racing LLC, a legal and regulated company located in the United States and licensed in North Dakota by the North Dakota Racing Commission.

BetAmerica is in full compliance with all applicable United States and Federal laws.

Wagering is restricted in certain states. Account holders shall not make wagers from their account while physically located in one of the following: Alaska, Arizona, Georgia, Hawaii, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, North Carolina, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, Utah, Virginia & Washington D.C.

betamerica-state-restrictions-1

As a highly regulated operator BetAmerica can only offer certain products to certain states, the map above shows a summary of which of our products are available to persons located in each state.  If you have any queries please contact a member of our dedicated Customer Service team.

Daily Fantasy Sports and Horse Racing/Greyhound Handicapping Contests are all covered by Contests in the above map.

 Promotions

BetAmerica has the most player friendly promotions calendar, in addition to the best sign up offer.  We offer something nearly every day whether it’s on racing or daily fantasy sports.

Check out what we have going on today by visiting the Promotions Calendar.

Your Pending Bonus balance (shown in the top right after logging in) shows you how much bonus you have qualified for. Your pending bonus is gradually released as real cash each time you make a bet or enter a daily fantasy sports contest on our site.

What are the benefits of pending bonus?

The biggest benefit is that you start getting your bonus funds the minute you start wagering! There is no need to wager a large sum of money in order to “qualify” for your bonus – the minute you start playing, pending bonus funds are released into your account. In addition, because bonuses are now tied directly to your wagering, we are able to offer larger bonuses than ever before!

How fast does pending bonus become real cash?

Pending bonus is released to real cash at a rate of 10% of your racing bets or fantasy sports entry fees.

So if you make a $25 wager, $2.50 of pending bonus will be released into your account. These funds will be released into your account after a race, sport or gaming contest ends and is graded.

What happens if I cancel a wager?

If you cancel a wager, that wager doesn’t count. If you’re playing a sports contest, and that game is cancelled you will also not receive the bonus for that either.

Why doesn’t my pending bonus show up immediately?

There is a slight delay after you deposit funds, or tickets are graded, before your pending bonus funds show up. After your initial deposit, you may see a 1 – 5 minute delay before the pending bonus funds appear in your account. As well, when a racing ticket is resulted, or a contest ends, there may again be a 1 – 5 min delay before your bonus funds are released into your real money account. But don’t worry, in both cases the funds WILL appear!

Refer your friends to BetAmerica.com and you will receive $50 for each friend you tell how awesome we are.

We pay you $50 per new account you refer to us, after that account has met the very light criteria of a $50 deposit (within 30 days) and $500 total bet on racing/contests entered on fantasy/combination of both (within 60 days).

  1. Log in to your BetAmerica account, click Promotions, then Refer-A-Friend.
  2. Type in your friend(s) email address and add a personalized message if you’d like. Click SEND and they will get info on how they can receive a 100% bonus on their first deposit up to $300!
  3. You receive $50 each time a friend:
    • Completes sign up
    • and deposits a minimum of $50 within 30 days
    • and bets or plays at least $100 within 60 days

For more details visit our refer-a-friend page.

Our signup bonus works across all BetAmerica products and is a 100% match on your first deposit up to $300.

Every time you place a bet on horses or greyhounds or enter a BetAmerica Sports contest, we release 10% of the value of your bet or entry into your cash balance, and we keep on doing that until you have used up all of our pending bonus balance.

Your updated Pending Bonus balance will appear beneath your wagering balance in the header at BetAmerica.com.  Full details on the sign up bonus are on this page.

 Racing Contests

Racing contests are games that allow users to pick horses or greyhounds from multiple races to make selections.  You score points based on the payouts of the horses and/or greyhounds which finish in the scoring positions for each race.

The most popular contest we offer has points scored on each race based on  a mythical$2 Win & $2 Place bet on each of your selections, and if your horse or greyhound gets first or second, you get the payout. The payout is not what you win, but it is your score for that race.

After all the races in the contest are complete, the user with the highest payout score wins the published prize pool.

Other contest types work differently in how they score, so be sure to check the Scoring tab of each contest before entering.

For full rules view our Racing Contest Rules section of BetAmerica Extra.

If you are unsure as to how to enter a contest, check out our How to Play page by clicking HERE.
Each contest has a designated order of races, but should the races be delayed the contest will remain open until the conclusion of the race at is rescheduled post time. Make sure that if it is not a lockdown contest that you pay attention to the adjusted post times to get your selections in before the race starts.
If both of your selections scratch you will get the post time favorite as your selection for that race.
If your primary selection scratches, your alternate pick will become your selection for that race.
There are two different types of contests that have different rules on selection changes.

  1. Lockdown contests – In lockdown contests you can change your selections up until the first race in the contest starts. Once the first race goes off your selections will be locked and you will be able to see everyone else’s selections.
  2. Non-Lockdown contests – In non-lockdown contests you can change your selections up until two minutes to post to the start of every race in the contest. As soon as the countdown goes to one minute to post, selections will be locked to editing and your selections are finalized.
Residents of the US and Canada are eligible to participate in BetAmerica racing contests.  The only exceptions are in Arizona, Iowa, Louisiana, Montana, North Dakota, New York, Nevada, Oregon, Puerto Rico, Vermont, Virginia, and Washington. Additionally, all players must be at least 18 years old to enter.
BetAmerica offers contests with entry fees for as low as $0 all the way up to $1,000 entry fees. The prizes for winning the contests are listed on each contest in the lobby. From time to time contests of different sizes and entry fee levels will be available, but each entry fee and prize pool will be listed on every contest.

Daily/Weekly Fantasy Sports Contests

BetAmerica Sports are games of skill based on sporting events which you can play and win real money.

If you’ve ever played fantasy football over a season with friends, BetAmerica Fantasy Sports is similar, but instead of waiting all season for a result, we have games which start and finish every day!

You choose your $ entry amount, you select your line up from our easy-to-use interface, and then you compete against others – and then hopefully you win!

We offer contests in the following sports: NFL, NBA, and MLB.

BAM Software and Services LLC maintains, supports and provides marketing services for BetAmerica.com, which offers individuals in designated jurisdictions the opportunity to fund accounts and enter fantasy-based contests based on the performance of individuals in real world events.  Individuals establish an account, are authenticated for identity and age, deposit funds to their account, pay entry fees for fantasy-based games from the funds on deposit, and have prizes credited to their account, which they can then withdraw as they wish.

Playing fantasy games for real money is legal in the US and Canada. The Unlawful Internet Gaming Enforcement Act (UIGEA) of 2006 contained exemptions since it’s a game of skill.

The only exceptions are in Arizona, Iowa, Louisiana, Montana, Nevada, New York, North Dakota, Oregon, Puerto Rico, Vermont, Virginia and Washington, where we do not operate because of state regulations.

We offer a variety of different contests ranging from salary cap contests to Pick’em contests to our unique EasyScore contests. Below are the descriptions of each type:

Salary Cap Contests

Salary cap contests are the standard type of contest across the daily fantasy sports industry. Each sport and contest has its own unique cap that you must use to pick your team of players. You do not have to use all of your salary cap, but you can’t go over the cap when picking your roster.

Pick’em Contests

Pick’em contests eliminate the standard salary system allowing users to select any player from the list provided. Typically, pick’em contests are tiered where users have to select one player from each tier to create their one day fantasy league roster.

EasyScore Contests

A BetAmerica Sports trademark, EasyScore is a Fun and Easy way to play fantasy sports daily. EasyScore is unique in that players only score from one real life statistic. For example, one passing yard will equal one fantasy point or one home run will equal one fantasy point.
Multi-entry contests, labeled with a purple tag in the fantasy lobby, allow users to enter the contest more than once with the same roster or different rosters into the same contest. The number of rosters per user will be designated in the contest description once the specific contest is clicked.
These featured daily fantasy sports contests, tagged with a blue label in the lobby, will run regardless if they reach their max player count. Also, the designated prize pool is guaranteed to payout according to the specific contest description.

So if you enter a 60 player guaranteed contest and only 45 people enter it before it closes, the contest will run regardless and pay out the prize pool at the end of the contest.

The contests not labeled with the guaranteed tag will need to reach the max number of players in order to run.

Contest entry fees range from being Free to upwards of $250 per entry. All contests will be labeled with a designated entry fee in the fantasy sports lobby.

If you are just starting out, we recommend you try our freerolls and $1 entry contests!

You cannot play BetAmerica Sports in the U.S. states of Arizona, Illinois, Iowa, Louisiana, Montana, New York, North Dakota, Oregon, Puerto Rico, Vermont, Virginia and Washington, due to state law.

Additionally, you must be 18 or older to play any contests or open an account.

LEAGUE RULING WHAT HAPPENS TO THE BETAMERICA CONTESTS?
If any MLB/NBA/NFL game is postponed or canceled and is rescheduled for a date later than 24 hours after original start time. Players in these contests will, unfortunately, score zero points.  The contest will close and payout at the usual time.
Game was started, but then suspended and is rescheduled within 24 hours of the originally scheduled game. If the game is rescheduled within 24 hours of the start of the originally scheduled game, then the contests will remain open and the stats from the rescheduled game will count.
Game was started, but then suspended and is rescheduled to a future date (Not within 24 hours). The contests will remain open until closed the following morning in which case the stats that were tabulated from the suspended game will not count and all players from the suspended game will receive a 0.

While we apologize to those players who are adversely affected by these postponed or canceled game rules, these rules are in line with other Daily Fantasy Sports sites.

Video

You can check how many free hours you have available by logging in to your account at BetAmerica.com and visiting My Account.  Unfortunately you cannot check your video usage in the BetAmerica iPhone App, we recommend logging in via your mobile web browser to check your video balance.

Yes, BetAmerica offers free video streaming of live races and race replays, you can choose to watch live video streaming on our FastBet pages, in a separate window of within our Handicapping Contests.  Race replays are found on the Results/Replay page which you can find under the Racing tab when logged in to BetAmerica.com.

Once your account has been verified you are able to watch live video streaming and race replays on the BetAmerica website or iPhone app.

We do impose some limitations on the amount of live video which customers are able to watch.

For customers not in a VIP level or in Clubhouse VIP level:

  • 10 hours free per calendar month
  • An additional 1 hour for every $10 wagered or entered into Handicapping contest

For customers in Turf Club VIP level or Winners Circle VIP level:

  • 30 hours free per calendar month
  • An additional 1 hour for every $10 wagered or entered into a Handicapping Contest

Carryover Hours

Any unused hours you earn in a calendar month that are above your free monthly hours are carried forward to the next calendar month.  For example if have 17 hours carried over at the end of July, you would begin August with 17 free hours.

Each window in which you are watching video will count individually towards your available hours. For example if you have three video windows open concurrently for two hours, that will count as six hours.

Payment Methods

Neteller

NETELLER is an “online wallet” that allows you to deposit, withdraw and transfer funds online. NETELLER provides same-day payments and instant cash transfers to and from affiliated merchant sites and between NETELLER account holders.
For US players NETELLER currently offers Visa. There are also many other local options depending on where you live. For further information on funding your account visit http://www.neteller.com/us/fees-us/.
All withdrawals are approved by our internal review team, which takes approximately up to three business days. Once we have processed your withdrawal, it will take 24 hours for the funds to appear in your bank account.
Yes, to withdraw using NETELLER you need to have made a successful deposit with your NETELLER account within the last six months. If you have made a successful deposit within the last six months, visit the cashier, select the ‘Withdrawal’ tab and then select the NETELLER logo. The amount of your withdrawal will be sent electronically to your NETELLER account after our internal procedure has been completed.
There are no fees for transferring your NETELLER funds to your BetAmerica account, however NETELLER does charge a 2.5% fee to deposit by credit card to your NETELLER account.

More information on fees is available here http://www.neteller.com/us/fees-us/

To fund your BetAmerica account with NETELLER:

  1. Log in to your BetAmerica account.
  2. Go to the ‘MY ACCOUNT tab and select ‘Deposit Funds’.
  3. You will now see the NETELLER logo. To select this deposit option click on the icon or select from the dropdown list.
  4. You then need to enter
    • The email associated with your NETELLER Account ‘Secure ID’ that was sent to you in the registration email you received from NETELLER.
    • Your NETELLER ‘Secure ID’ that was sent to you in the registration email you received from NETELLER when signing up.
    • The amount you want to deposit (in whole dollar, no cents allowed)

 

Once you have received confirmation that your transfer was successful, your funds will be instantly available in your account.

Yes, if you already have made a successful deposit with your NETELLER account, simply login to your account and click ‘Withdrawal’ and then select NETELLER.
Credit Card deposits are instant, providing they are approved by your card issuer.

PayNearMe

  • Login to your BetAmerica account, select PayNearMe as a deposit method and generate a PaySlip with barcode and payment instructions.
  • Take the PaySlip to any 7-Eleven® or Family Dollar® and hand it to the cashier.
  • Tell the cashier how much you want to deposit into your BetAmerica Account and they will collect your funds plus the convenience fee (normally $3.99).
  • Keep your receipt as proof of payment.
  • Your funds will immediately be available in your BetAmerica Account.
You deposit with cash meaning you avoid credit card fees, in fact you don’t need a credit or debit card at all.   There is no requirement, or linking, to your bank account.  Your deposited funds are available instantly.
The only states where you cannot deposit into your BetAmerica account using PayNearMe Arizona and Washington.
There is a $500 daily and $10,000 rolling 30-day limit on the amount you can deposit via PayNearMe.
Once the cashier processes your deposit, it will generally take no more than a few seconds to post to your wagering account.
  1. Login to your BetAmerica Account and click Deposit Now under your balance
  2. Choose PayNearMe as your deposit method either by the logo or in the dropdown menu.
  3. Click “Get Payslip” to print your PaySlip, or follow the instructions on how to add it to your mobile phone.
  4. Take the PaySlip or your mobile phone to your local 7-Eleven or Family Dollar, hand it to the cashier and tell them how much you would like to deposit into your BetAmerica Account. The cashier will process the transaction and hand you a deposit receipt.
  5. Your cash funds will instantly be available in your BetAmerica Account.
To use PayNearMe to deposit into  your BetAmerica account you need to create a PaySlip. The PaySlip contains a unique barcode that connects your PayNearMe deposits to your BetAmerica account. You can create your unique PaySlip using a printer or your mobile phone.
PayNearMe cash deposits can be processed at over 7,000 7-Eleven and 8,000 Family Dollar locations across the country. Click Here to find a location near you.

You can only deposit to BetAmerica by PayNearMe in these states AL,AR,CA,CO,CT,DE,DC,FL,ID,IN,IA,KS,KY,LA,ME,MA,MI,MN,MT,NH,NM,NY,ND,OH,OK,OR,PA,RI,SD,TN,VT,WV,WI,WY.

BetAmerica charges no fees to add funds with PayNearMe, however PayNearMe does charge a $3.99 service fee to process your deposit with them.
PayNearMe lets you enjoy the benefits of BetAmerica without using a credit card or bank account and you avoid credit card fees and possible interest charges.
By federal law, any wager which results in proceeds of $600.00 or more must be reported to the Internal Revenue Service (IRS), if the amount of such proceeds is at least 300 times as large as the amount wagered. Any wager which results in proceeds of more than $5000.00 is subject to withholding, if the amount of such proceeds is at least 300 times as large as the amount wagered.
Yes: all wagers are confidential.

BetAmerica is legal, safe and secure.

The payoffs from winning wagers will appear in your account within a few minutes of the official race results being posted at the track.
To make a withdrawal from your account, go to WITHDRAW FUNDS page under MY ACCOUNT and complete the required steps to withdraw your funds.
When logged into BetAmerica you can click on the Deposit Now link in the top right hand corner.  If you are on a mobile device .

BetAmerica offers many convenient ways to deposit funds.  Our most popular methods are eCash, credit card and PayNearMe.

For a complete list of all deposit and withdrawal methods visit our Payment Methods page.