Kentucky Derby FAQs:

What day does the Kentucky Derby start?

Kentucky Derby starts on May 6th 2017 at 4:00 pm ET.

How do I know what I win?

The pari-mutuel odds you see displayed on the toteboard at the track or online show the probability of a horse’s chances of winning based on the monies bet into each wager’s pool based on a $2 win stake.

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I understand a Win bet, but what are a Place and Show bet?

A  Place bet means that you chose one horse and your horse can come in first or second to claim your winnings.

Show bet means that you chose one horse and your horse can come in first, second, or third to claim your winnings.

Please keep in mind that a horse’s odds pertain only to a Win bet.

What are Exacta, Trifecta, and Superfecta bets?

All of these wagers are known as “exotics,” and if you understand one, you’ll understand them all. Each deals with predicting the runners in order. An exacta bet you need to pick the first two finishers in order to finish the race, a trifecta bet you need to pick the first three finishers in order, and a superfecta bet you need to pick the first four finishers in order.

A straight exacta would look like this: 8,1. That is saying the 8 horse will run first (win) and the 1 horse will run second (place).

A straight trifecta: 8,1,4. Same as the exacta, but adding the 4 horse to run third (show).

A straight superfecta: 8,1,4,13. Same as the trifecta, but adding the 13 to run fourth. There is no name or wager for the fourth-place runner.

If you want to learn about other types of bets, click HERE for more information

What does a “box” bet mean?

A boxed bet pertains to exactas, trifectas, and superfectas. When you box your bet, your selections can finish in any conceivable order.

For example, an Exacta Box bet on horses 1 & 8 means that you win as long as horse 1 & 8 finish in the top two in either order. A Straight Exacta bet on horses 1 & 8 only allow horse 1 to win and horse 8 to place in order for you to claim your winnings. Trifecta and Superfecta box bets work the same way.

**Note: By boxing your bet, your bet price with increase in price due to betting the different combinations rather than just one.

How do I get my Deposit Bonus?

Our signup bonus works across all BetAmerica products and is a 100% match on your first deposit up to $300.

Every time you place a bet on horses or greyhounds or enter a BetAmerica Sports contest, we release 10% of the value of your bet or entry into your cash balance.

Your updated Pending Bonus balance will appear beneath your wagering balance in the header at

This is the only signup bonus in the US which you can use across racing and fantasy sports.

Can I place a bet on the Kentucky Derby?

Wagering is restricted in certain states. For the Kentucky Derby account holders shall not make wagers from their account if their residency is in one of the following states: Alaska, Arizona, Georgia, Hawaii, Illinois, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, North Carolina, Puerto Rico, South Carolina, Texas, Us Virgin Islands, Utah, Virginia, Washington & Washington DC.

How do I contact Customer Service?

The quickest way to receive customer support is by using our live chat service which can be found in the sidebar of this page or on many pages at

You can also email us: or call 866-607-7929.

We do answer questions via Facebook message and Twitter, but all account-related customer issues can only be handled by Player Services.